Child Benefit Office Cost of Writing to People

I am one of the 25 million people whose personal records were mislaid by the Child Benefit office.

That is bad enough. But they have written to me, not once but twice to apologize.

A second-class stamp costs 24p so multiply that by 25 million, twice = £12 million.

Even worse, the true cost of sending a business letter including stationery, ink and time is, say, £2.50. That makes the cost £125 million. Banks charge £35 per letter = £1,750 million

Anyone find that a scandulous waste of UK Government resources?

BBC story about Government emailing rather than sending letters